Gurgaon-IT Specialist job- Routine Technology Support (2-4yrs)- MNC

for MNC Consulting Firm
Job Location : Gurgaon
Salary : 5 - 7 Lakhs Per Annum
Industry: Consulting
Job Type : Permanent
Experience: 3,7 Posted on: 24 Jan
Job Description



Employer: MNC Consulting


Position : IT Specialist- Day to Day Technology Support

Experience : 2-4 yrs

Job Location : Gurgaon


Provides support services for information technology issues involving Laptop, Mobile Device,Video conferencing or network services to all employees


Provide a high level of customer service while supporting end users (esp. Business Case Teams) in a fast-paced environment


Provides status updates and communicates frequently with/to end-users as well as with local, regional and global support and management teams 


Maintain configurations of all notebook computer systems according to established standards (Follow defined Laptop KPI's)


Identifies, researches, and resolves technical problems. Documents, tracks and monitors the problem to ensure a timely resolution


Develops, documents and implements standard operating procedures and customer service guidelines


Assembles, deploys, monitors, manages computer equipment, local IT infrastructure and related technologies


Actively tracks hard- and software assets, inventory and incidents


Manages local IT infrastructure in order to increase reliability, security and the effectiveness of customer work while reducing costs


Document and update technology related instructions and procedures as required.


Maintain problem call history by recording calls in help desk tracking database. 


Analyze call data to proactively identify improvement opportunities.


Evaluate new technologies for potential applicability within the firm.


Creates interpersonal relationships and effectively communicate with end users as well as with local, regional, and global support teams.



Please apply with your CV with below details if this suits your requirement : 


Current Salary


Expected Salary


Current Employer


Current Location : 


Ok for Gurgaon -Yes / No: 





Keywords: IT Specialist Jobs Gurgaon Jobs IT support jobs
Desired Candidate Profile
Education: Any Graduate - Any Specialization,Any Post Graduate
Experience: 3,7
Quick Links   Current Openings
© 2014 Phenom Placement Consultancy All Rights Reserved
Positive SSL
Website Designed and Developed By Extreme Web
Apply Now
Email Address
  Forgot Password?